Frequently Asked Questions
Everything you need to know about YOOL SMART, our services, and how device financing works.
YOOL SMART is a Somalia-based technology and device-financing company focused on making smartphones more accessible through affordable devices and flexible payment solutions.
YOOL SMART has 8 years of operating experience in the Somali market.
YOOL SMART is based in Mogadishu, Somalia, and works to serve customers across the country.
Device financing allows a customer to acquire a smartphone by paying an initial amount followed by scheduled installment payments, rather than paying the full price at once, subject to eligibility and agreed terms.
Customers choose a device, apply for financing, complete an eligibility assessment, and, if approved, pay an initial amount and receive the device. Remaining payments are made according to the agreed schedule.
Financing is available to customers who meet YOOL SMART's eligibility criteria. Applicants go through a customer assessment process before any financing decision is made.
No. Submitting an application does not guarantee approval. All financing is subject to eligibility assessment, credit evaluation and applicable terms and conditions.
Device lock/unlock refers to technology that may be used to support responsible management of a financed device where a customer does not meet agreed payment obligations. Its use is subject to customer agreements, technical availability and applicable laws.
Credit assessment helps evaluate a customer's eligibility, manage financing risk responsibly, and structure suitable payment terms for both the customer and the business.
Yes. YOOL SMART is open to exploring partnerships with international smartphone manufacturers and technology companies interested in the Somali market. These discussions are ongoing and evaluated on a case-by-case basis.
YOOL SMART focuses on making smartphones accessible in Somalia through financing and distribution-related activities, and is exploring further distribution and retail opportunities.
Companies interested in partnering with YOOL SMART can submit an inquiry through the partnership form on our Partnerships page, and our team will follow up to discuss next steps.
Customers can reach YOOL SMART through the Contact page by phone, WhatsApp, email, or by visiting our office in Mogadishu, Somalia.
Still Have Questions?
Our team is ready to help with anything related to financing, technology or partnerships.